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Careers

SmartHop is a fast-growing start-up that is passionate about positively influencing the trucking industry. We are rapidly expanding for 2021. Join our team today!

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careers

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SmartHop is a fast-growing start-up that is passionate about positively influencing the trucking industry. Join our team and make a difference!

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JUNIOR SALES REPRESENTATIVE

As a Junior Sales Representative you’ll be navigating organizations to set qualified meetings for our Account Executives. We need strong communicators, who are quick learners, have great instincts and are closers. We strive towards providing a best in class sales experience for our prospective customers, and you would be the voice of SmartHop and how we can help empower truckers with automation. Location: NYC preferred; plus options in Miami or Remote.

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SENIOR GROWTH MARKETING MANAGER

The successful candidate for the Senior Growth Marketing Manager will have a history of digital marketing startup success, in particular user acquisition. The ideal candidate should have proven success in building and managing a variety of lifecycle/retention marketing programs, an entrepreneurial attitude, management experience, and proficient analytical skills. Location: NYC preferred; plus options in Miami or Remote.

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DIRECTOR OF FINTECH

SmartHop is investing to build SmartPay, a Fintech offering to our customers to improve their operation and create a whole payments ecosystem for them. SmartPay will be a full payment solution for our customers so they can get paid for their loads faster than ever and have access to multiple additional benefits. We are looking for a Fintech Business Strategy and Operations Director reporting directly to the General Manager. As Director of Fintech, you will help build our inhouse product from the ground up by developing a robust understanding of the Fintech ecosystem and engaging with internal and external stakeholders to ensure program success. Location: NYC preferred; plus options in Miami or Remote.

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CHIEF OF STAFF

SmartHop is looking for a Chief of Staff who will be reporting directly to the CEO. As the Chief of Staff, you will be working closely with the leadership team, you will be essential in creating scalable repeatable processes across the organization. By taking on this key role at SmartHop, you’ll constantly be working with team members and leaders, both internal and external. The role is to bring alignment and to enable the executive team in the completion of our strategic goals. Although the Chief of Staff will wear many hats, the core responsibility lies in the definition and execution of strategic operational projects. Location: Miami, FL.

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PRODUCT OPERATIONS MANAGER

As Product Operations Manager at SmartHop, you will be responsible for collecting insights, requirements from the operation, rolling out products, and becoming the subject matter expert. This will require developing and delivering processes and procedures across a broad swath of initiatives for SmartHop’s product and design organization. You will collaborate across the organization with Senior Leadership and critical business stakeholders, and be responsible for the evolution, maintenance and optimization of SmartHop’s product and design planning process. You will develop and own the product road-mapping, goal setting, communication, and prioritization process. This highly-visible role will use their experience in project management methodologies to drive the planning and execution of work across our Product and Design teams while connecting and providing transparency to our business partners across the organization. You will report directly to the Senior Product Manager.

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OPERATIONS MANAGER

SmartHop is looking for an Operations Manager who will be reporting directly to the General Manager. As Operations Manager, you will help grow the company through the launch, scale and optimization of multiple new lines of business including fintech, fuel, insurance programs, lease and other different avenues of growth. You will be in charge of managing multiple programs from inception to scale, including the scoping of different services, testing and execution. You will conduct operational setups to ensure business results and fast pace growth, analyze performance, identify what is working and what not, and constantly iterate.

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CUSTOMER SUCCESS REPRESENTATIVE

We are looking for an experienced Customer Success Representative to help us keep growing. If you're a hard worker, self-starter and enjoy building long lasting relationships with customers, SmartHop is an excellent next step in your career. The Customer Success Representative will report to the Head of Sales. Location: Miami, FL.

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HR COORDINATOR

About the Role As SmartHop’s HR Coordinator, you are the first point of contact (face and the voice of our company) and will perform administrative tasks and services to support effective and efficient operations of the organization’s human resource department. You will be responsible for handling the front office reception and multiple administration duties, including greeting guests, answering phones, working on special projects, handling company inquiries, performing data entry and sorting and distributing the mail. This position reports directly to the Director of Human Resources. Location: Miami, FL.

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DIRECTOR OF ENGINEERING

As the Director of Engineer SmartHop, you will have the opportunity to lead the platform architecture, product releases and software development for the company. With the goal of scaling the business, operational teams, and digital interactions with customers. You will play a vital role in all aspects of the company’s success, from creating the best possible platform through best-in-class field engineering practices, creating highest standards for operations, hiring and managing talented software / product teams, steering the business through data and analytics, motivating the operational team, while leveraging creative problem solving on every occasion. The role is centered on continual improvement and high quality. It requires a highly versatile and well-rounded leader, someone who can create and deliver several products but also roll up their sleeves and get their hands dirty. It’s the intersection of leadership, analytics, creativity, and problem solving that makes the SmartHop Director of Engineering an exciting and challenging job. Location: NYC preferred; options in Miami or Remote.

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